How to add a Support Chat Widget on a website?

How to add a Support Chat Widget on a website?

Create a Support Chat Widget

1. Select the website you wish to edit and go to the support chat widget.

Access support chat widget

2. Click on New widget and rename it to add a new support widget.

Adding a new widget

Edit the support chat widget

1. Configure the widget and leave the link field empty to disable the corresponding button.

Configure widget content

2. Configure when and where the widget is shown on the website.

Configure when and where the widget shows up

3. Lastly, you can disable the widget if you do not want it shown anywhere on your site.

Enable/Disable the widget

Here's a video guide on how to add a support chat widget to your website:

Frequently Asked Questions (FAQs)

What is a chat widget?

A chat widget is a small window on a website that connects you directly with the website owner. It's like having a mini online storefront assistant directly on the page, ready to answer questions, help with purchases, or offer personalised support. Think of it as a virtual help desk you can access with a single click!


Wen Lin Poh

Digital Gardener

A part-time digital nomad who cultivates a vibrant digital garden on Konigle at When I'm not exploring new places or tending to my digital blooms, you can find me sharing insights and fostering connections online.